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How I Lost a $1.2M Deal

How I Lost a $1.2M Deal

was recently asked how I learned about the difference between stakeholder communication and stakeholder engagement. I remember the moment as if it were yesterday even though it is almost 17 years ago. I was a VP and Business Partner for a boutique consulting firm....

Confusion, Ambiguity, Tension and the Bottom Line

Confusion, Ambiguity, Tension and the Bottom Line

Confusion, Ambiguity, Tension and the Bottom Line Internal communication issues can cause big problems in your business Bob’s team wasn’t performing well. In fact, they were dead last in the nation in sales. “I need help on execution,” he told me. “My team just can’t...