Bob’s team wasn’t performing well. In fact, they were dead last in the nation in sales. “I need help on execution,” he told me. “My team just can’t seem to do what I ask them to do We have meetings and they seem to understand what we need to do. But they don’t actually do anything. They keep coming to me for more information, more clarity. I don’t know how to be any clearer. Our sales are dragging and the special projects I assigned aren’t getting done. We have a problem with execution.”
Confusion, Ambiguity, Tension and the Bottom Line
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