Staying the Course - Does it really matter? A few years ago, I worked with a team who was implementing a new strategy for their global customer base.  Everyone on the multiple sub-teams was excited to be involved, and was committed to the success of the strategy. ...

I was recently asked how I learned about the difference between stakeholder communication and stakeholder engagement. I remember the moment as if it were yesterday even though it is almost 17 years ago. I was a VP and Business Partner for a boutique consulting firm....

Confusion, Ambiguity, Tension and the Bottom Line Internal communication issues can cause big problems in your businessBob's team wasn't performing well. In fact, they were dead last in the nation in sales. “I need help on execution,” he told me. “My team just can't...